• Your credit card statement will show the charge from our website as ‘Hi Life Tobacco Inc.”.
  • At Stratus Smoke, we are committed to ensuring that your privacy is protected. We collect the following information while processing your order – 
  • Name
  • Billing Address
  • Shipping Address
  • Telephone Number
  • E-mail Address
  • Credit Card info

What do we do with the information that is collected?

  • The information mentioned above is collected in order for us to help you provide better service. 
  • Credit card information is not kept on file or stored in any manner. Any time you enter your credit or debit card information at checkout, it is encrypted and processed securely through our merchant and is not passed on to our system.
  • We do NOT give away or sell any of your personal information to anyone else for any reason.

How do we contact you?

  • E-mail

You will automatically receive a confirmation e-mail from us when you create an account on our website, place an order and when your order is shipped. You are automatically enrolled in our newsletters (e-mail marketing list) when you create an account on our website. You can unsubscribe from that list at any time by clicking the unsubscribe link in the marketing e-mails we periodically send.

  • Phone Call

We may attempt to call you via telephone for account verification or regarding any questions our staff may have about your order. We will NOT call you for marketing purposes.

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